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Last updated: September 2026. Please read these terms carefully before using The Marketing Machine.
By accessing and using The Marketing Machine website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, you must not use our services.
The Marketing Machine provides a suite of business tools including CRM, automation, content creation, video studio, video rooms, project management, AI employees, LinkedIn lead generation, and website building. The specific services available to you depend on the plan you subscribe to. We reserve the right to modify, suspend, or discontinue any service at any time, with reasonable notice where possible.
Subscription plans are billed on a monthly or annual basis as selected at checkout. All payments are processed securely through Elite Marketing. Prices are stated in GBP unless otherwise indicated. You authorise us to charge your chosen payment method for the full amount of your subscription until you cancel. You can cancel your subscription at any time; cancellation takes effect at the end of the current billing period. We do not offer refunds for partial billing periods.
Where a free trial is offered, it allows you to evaluate the service before committing to a paid plan. Trial duration is stated at the point of sign-up. At the end of the trial period, your selected paid plan begins automatically unless you cancel before the trial ends. Usage charges for texts and emails may apply during the trial.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use of your account. You must be at least 18 years old to use our services.
You agree not to use our services for any unlawful purpose, to send unsolicited communications or spam, to infringe the rights of any third party, to upload or transmit viruses or malicious code, or to attempt to gain unauthorised access to our systems or data. We reserve the right to suspend or terminate accounts that breach these terms.
The AI Employees product runs on your own AI provider key. You are responsible for the costs of your AI usage billed directly by your chosen provider. We add no markup to your AI usage. You are responsible for setting budgets and spending caps with your provider and within the HQ dashboard. We are not liable for AI provider charges.
You retain ownership of all content you create using our services. By uploading content, you grant us a limited licence to host, store, and process that content as necessary to provide the service to you. You must have the rights to any content you upload. The Marketing Machine name, logo, and platform design remain our intellectual property.
Our services may integrate with or connect to third-party tools and platforms. We are not responsible for the availability, accuracy, or practices of these third parties. You are subject to their terms when using their services.
Our services can connect to third-party accounting packages such as QuickBooks Online and Xero. This section applies when you use that feature, and sits alongside the general provisions on third-party tools above.
When you send an invoice to your customer, we transmit that invoice to the accounting organisation you have connected, on your instruction. When a payment is recorded against it, we transmit that payment. Invoices you have not sent are not transmitted. We read only the tax rates and account names needed to file those records correctly.
Your accounting package remains the authoritative record of your business's finances. We do not maintain a separate ledger, and nothing we transmit alters what your accountant or bookkeeper is responsible for.
Before records can be transmitted you choose how your tax rates and revenue accounts correspond to those in your accounting organisation. That mapping determines how each record is filed. You are responsible for it being correct, for keeping it correct if you change either system, and for checking that the first records transmitted appear as you expect. We will not transmit a record whose tax rate you have not mapped, but we cannot detect a mapping that is wrong rather than missing.
We transmit records at your instruction. We do not determine the tax treatment of a transaction, the account it should be posted to, or whether a filing is correct. Those remain matters for you and your accountant.
You register and hold your own developer application with each accounting provider, and you connect your own organisations using it. Your use of their service is governed by your agreement with them, including any fees, connection limits, approval processes and changes they make to those terms. We are not a party to that agreement and cannot vary it.
A connection may stop working for reasons outside our control, including a provider changing or withdrawing its interface, a user revoking access, an organisation reaching its provider's connection limit, or a credential expiring. Where a transmission fails we record the reason and make it available to you. We do not guarantee that a record will reach your accounting package, and you should not rely on this feature as your only means of keeping your books current.
Disconnecting an accounting organisation, or ceasing to use our services, does not withdraw records that have already been transmitted. Removing them is a matter for you within your accounting package.
Elite Software Deals are exclusive discounts negotiated with third-party providers. Offers rotate regularly and availability is subject to change. We do not guarantee that any specific deal will remain available. Deals are provided by the third party and are subject to their terms.
Our services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability for any claim is limited to the amount you paid us in the three months preceding the claim.
We may update these Terms and Conditions from time to time. We will notify you of material changes by email or through the platform. Continued use of our services after changes take effect constitutes acceptance of the updated terms.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have questions about these Terms and Conditions, contact us at info@elite-marketing.uk or write to Elite Marketing, Harrogate, Yorkshire, UK.